Chapter 185: [Gold Medal Salesperson] Throwing Caution to the Wind
Li Yun spoke up, “Didn’t you look at the chat logs? Every single one of those complaints involved the customer being entirely unreasonable…”
“So you’re saying it’s all their fault and you don’t have a single problem yourself?” Li Dao-peng interrupted her with deep impatience.
“If you don’t have a single problem, why is it that you’re the one constantly running into unreasonable people? Have you ever stopped to think about that? It’s because you have problems yourself, which is why you attract problematic people! Do you know about the Law of Attraction? If you were an outstanding person, the people attracted to your side would all be outstanding as well. So a person ought to reflect on themselves, understand?”
“When encountering issues, instead of reflecting on your own mistakes, you stand here finding excuses and shifting blame to dodge responsibility. Is this the attitude an employee should have?!”
“I saw you answering the morning Q&A with great accuracy, thinking you were a sharp, clever employee. I had even made up my mind to promote you directly after half a year so your monthly income could reach ten thousand—and look at your current attitude! You’ve truly disappointed me!”
He shook his head as he spoke, letting out a heavy, mournful sigh, looking for all the world like a disappointed father grieving over an unpromising child.
“Alright, return to your workstation! I’ll observe you for another afternoon. If your complaint rate is still one hundred percent by this evening, then you will need to undergo special training!”
Having said his piece, Li Dao-peng waved his hand with a face full of utter distaste.
As Li Yun walked back to her workstation, she felt the entire situation was beyond absurd.
That wasn’t how the Law of Attraction worked, was it?
What did any of this have to do with her? Besides, maybe it really was because she wasn’t good enough that she ended up running into a garbage boss like him.
And claiming he had already favored her for promotion—wasn’t that just dangling a pie in the sky?
Yet the moment these thoughts surfaced, that same contradictory sensation flared up once more.
Simultaneously, a deeply despondent, fearful thought rose in her mind: Will I lose this job? The boss is so furious—am I really that useless?
My performance at the beginning was indeed decent. Did I really miss out on this opportunity because of my own shortcomings?
Li Yun knitted her brows, sensing her internal state, while Li Dao-peng’s voice berating other employees echoed behind her.
“Wang Lei! Your complaint rate reached a staggering ninety-five percent as well! As a man, you can’t even manage basic communication! If you met a woman like Li Yun, how would you communicate with her? Have you ever thought about what you’d do if you got married, had children, and met an unreasonable mother-in-law? A man who can’t handle basic communication, can’t earn money, and can’t do a job well—how are you going to support a family? Have you bought a house? Do you have enough for the bride price? Do you own a car? You have nothing, and you can’t even handle a simple job—what good are you!”
Wang Lei swore a silent “fuck” in his heart.
Damn it, he really knows how to single out every gender for a custom verbal assault!
Much like Li Yun’s situation, after feeling his surge of irritation, he simultaneously felt he truly had no other choice, resolving to simply ignore this idiot boss.
Because he genuinely needed the money and the job.
Every single person received a thorough dressing-down.
For those unmarried, whether male or female, he could deliver a sharp critique from the angle of being single.
It was the same for those who were married.
To the men, he would say: You’re already a married man, yet you lack basic communication skills, get complained about by customers, can’t handle your job, and can’t even support your own family! Are you relying on your wife to support you? If word gets out that you’re living off a woman, how will you hold your head up? Your wife has to do chores and work at home—are you doing right by her?
To the women, he would preach economic independence: Women must be economically independent, or else are you going to rely on your husband? Women who rely on their husbands never end up well! If you can’t even handle your job, how can you balance career and family? A woman who can’t take care of both her career and family is a complete failure of a woman!
After finishing with marriage and love, he moved straight to age. To the younger ones, he would say: I know you’re young and ignorant, acting without a proper plan, but you can’t stay young forever. You’ve entered society now, and you have to adapt to it.
To the older ones, he would scoff: You’re already at such a mature age, yet you act just like those young kids—are you utterly senseless? If they can’t do things right, fine, but you can’t either? What else can you possibly do well then? At your age, you won’t even be able to find a job out there!
After a heavy barrage of toxic lectures, everyone shared roughly the same internal reaction:
Fuck your mother.
And yet… I fucking can’t quit, so I just have to swallow it.
At the same time, everyone was informed that if the situation remained the same this afternoon, they would all have to undergo special training.
Special training… Just the name alone was enough to give anyone goosebumps.
The crux of the problem was that while their side could work earnestly, the buyers over on the other end were all absolute weirdos.
Particularly Li Yun—she genuinely felt she might have a shroud of bad luck hanging over her.
From the moment she sat back down to resume working, she hadn’t encountered a single customer who was easy to deal with.
Every single one was unreasonable, illogical, and argumentative to the core.
What’s worse, these people varied in age and gender, and the absurd points they chose to pick fights over were completely different every single time!
The only common thread was that every last one of them managed to escalate the conversation into complaints, returns, and refunds!
Li Yun was completely numb by now.
She felt that a person shouldn’t make things too difficult for themselves; it truly wasn’t her fault.
Yet an anxious voice lingered stubbornly in her mind.
It’s almost time to get off work, and the complaint rate is still one hundred percent—what do I do, what do I do? Will I be fired? What am I supposed to do without this job? I really need the money.
Li Yun rubbed her throbbing temples in distress.
Before long, the employees working the 6 AM–6 PM and 8 AM–8 PM shifts clocked out.
Those who selected the 10 AM–10 PM shift like her still had to stay here for another two hours.
In reality, however, this window turned out to be the busiest period.
Because two batches of employees had left, and the hours between eight and ten PM were often the peak time for after-sales inquiries.
Most people who worked or attended school only had free time once they made it home around this hour.
The number of customers they handled had already surpassed fifty; on Li Yun’s end, it had reached eighty.
She had been busy the entire day without taking even a single sip of water.
She had only managed to squeeze in a quick bathroom break once; aside from that, she had been sitting here continuously, her lower back aching, her neck going numb, and her shoulders growing so heavy she could barely raise them.
Yet another buyer sent a message over.
Buyer: Hello, I accidentally knocked over the ink bottle. Can you send me a replacement? I haven’t even used it yet. If you won’t send a replacement, then give me a refund. I think there’s a quality issue with your printer.
Li Yun: “…”
A sudden wave of fiery rage erupted in her chest; having been tortured the entire day, she had truly reached the absolute limit of her endurance.
Her complaint rate was at one hundred percent anyway, and her return rate sat at ninety-nine percent.
What was there to be afraid of, really?
After-Sales 07: If you knocked over the ink bottle yourself, take responsibility yourself! If you think there’s a quality issue with our printer, then that’s just your opinion. I don’t care what you think, I care what I think, and I think this is your own fault—deal with it yourself! And a refund?! You knocked the ink bottle over yourself, what on earth are you asking a refund for?!
Li Yun typed out the words with sharp, furious clacks of her keyboard and hit send directly.
The moment the message went out, those same two contradictory feelings flared up in her heart once more.
One was pure, unadulterated satisfaction—a refreshing breath of relief.
The other was a sense of doom—her job was officially gone.
Immediately following that, however, Li Yun thought: Since things have already reached this point, who gives a damn!
Buyer: ?
Buyer: Is this your service attitude? Do you believe I won’t go file a complaint against you?!
After-Sales 07: Oh my, oh my! File a complaint then, go ahead and complain! I’m so scared! Bleeeh!
After-Sales 07: Go file that complaint! Let me tell you, if you don’t file a complaint, you’re a total coward! Hurry up, hurry up, I can’t wait—go file it right now!
